Consumer Behavior Essay Example for Free

Consumer Behavior EssayConsumer way is an attempt to downstairsstand predict human follow ups in the purchase role. It has assumed growing importance under market-oriented or customer oriented marketing planning man mountment. Consumer demeanor is defined as tout ensemble psychological, affable physical behavior of potential customers as they become aw are of, evaluate, purchase, consume, tell new(prenominal)s about reaping function. * Each element in this definition is important.* Consumer behavior involves both separate (psychological) processes group (social processes). * Consumer behavior is reflected from sentiency right through post-purchase evaluation indicating satisfaction or non-satisfaction, from purchases * Consumer behavior includes communication, purchasing consumption behavior * Consumer behavior is basically social in nature. Hence social environment plays an important role in mold purchaser behavior. * Consumer behavior includes both consume r business buyer behavior In consumer behavior we consider not only why, how, what people buy but other factors such as where , how often, and under what conditions the purchase is made. An intellectual of the buyer behavior is essential in marketing planning programmes. In the final analysis buyer behavior is one of the most important keys to successful marketing.MAJOR FACTORS INFLUENCING BUYER BEHAVIOURCULTURAL FACTORS heathen factors exert the broadest and deepest influence on consumer behavior. The roles played by the buyers culture, sub culture and social class are particularly important. * CULTURE- Culture is the most fundamental determinant of a souls wants and behavior. The growing chela acquires a set of values, perceptions, preferences, and behavior through his or her family or other key institutions. * SUB-CULTURE- Sub-culture includes nationalities, religions, racial groups, and geographic regions. Many sub-cultures make up important market segments, and marketers o ften design marketing programs tailored to their inquires. * cordial CLASS- Social classes are relatively homogenous and enduring divisions in a society, which are hierarchically arranged and whose members share similar values, amuses, and behavior. Social classes do not reflect income alone but also other indicators such as line of work, education, and area of residence.SOCIAL FACTORS* REFERNCE GROUPS- A Persons reference groups incorporate of all the groups that have a direct or indirect influence on the mortals attitudes or behavior. Groups having direct influence on a person are called membership groups. * FAMILY- The family is the most important consumer buying organization in society, and has been researched extensively. Family members constitute the most influential primary reference group. * ROLE AND STATUSES- A persons position in each group that he participates throughout his life family, clubs, and organizations sewer be defined in terms of role and status. A role consist of activities that a person is judge to perform. Each role carries a status. Marketers are aware of the status symbol potential of products and brands.PERSONAL FACTORSA buyers decisions are also influenced by personal characteristics. These include the buyers age stage in the life cycle, occupation, economic circumstances, lifestyle, personality self concept. * AGE STAGE IN THE livelihood CYCLE- quite a little buy different goods services over their lifetime. They eat baby food in the azoic years, most foods in the growing mature years special diets in the later years. Peoples taste in clothes, furniture recreation is also age related. * OCCUPATION- A persons occupation also influences his or her consumption pattern. Marketers try to identify the occupational groups that have above average interest in their products and services. A company can even specialize its products for certain occupational groups. * ECONOMIC CIRCUMCTANCES- fruit choices are greatly affec ted by ones economic circumstances. Economic stability consist of their spend able income (its level, stability and time pattern), saving and assets (including the percentage that is liquid), debts, borrowing power, attitude toward spending versus saving.* LIFESTYLE- People coming from the same subculture, social class occupation may lead quite different lifestyles. A persons lifestyles the persons pattern of living in the world as verbalized in the persons activities, interests opinions. * PERSONALITY AND SELF-CONCEPT- Each person has a distinct personality that influences his or her buying behavior. By personality, we mean a persons distinguishing psychological characteristics that lead to relatively consistent and enduring responses to his or her environment. Personality can be a useful variable in analyzing consumer behavior, provided that personality type can be classified accurately and that strong correlations exist between certain personality types and product or brand ch oices.PSYCHOLOGICAL FACTORSA persons buying choices are influenced by four major psychological factors-motivations, perception, learning, beliefs and attitudes. * MOTIVATION- A person has many needs at any given time. A need becomes motive when it is aroused to a sufficient level of intensity. Motivational researchers hold that each product is overt of arousing a unique set of motive in consumers. * LEARNING- When people act they learn. Learning involves changes in an individuals behavior arising from experience. Learning theory teaches marketers that they can build up demand for a product by associating it with strong drives, using motivating cues and providing positive reinforcement. * PERCEPTION- Perception is the process by which an individual selects, organizes, interprets study in mystifys to create a meaningful picture of the world. A motivated person is ready to act. How the motivated person actually acts is influenced by his or her perception of the situation.* BELIEFS ATTITUDES- A belief is a descriptive thought that a person holds about something. Through doing learning, people acquire beliefs attitudes. These in turn influence their buying behavior. in particular important to global marketers is the fact that buyers often hold distinct disbeliefs about brands or products based on their country of origin. An attitude is persons enduring favorable or unfavorable evaluations, emotional feelings, and action tendencies towards some object or idea. People have attitude toward almost everything religion, politics, clothes, music, food, and so on. Attitude put them into a frame of mind of liking or disliking an object, moving toward or away from it.